0 Cart
Added to Cart
    You have items in your cart
    You have 1 item in your cart
      Total

      Refunds & Exchanges

      Any issues? Please email us info@neddies.com.au.  We'll do our best to help you.

      We will refund or exchange for change of mind on regularly stocked items provided the following conditions are met

        1. Goods are in the original packaging, tagged & in original new condition
        2. The refund/exchange request is notified within 7 days of purchase & received back within 14 days of purchase.
        3. Delivery costs will not be refunded and return, tracked postage must be paid by the customer. 
        4. The refund will be completed upon inspection of goods & issued once the above conditions are satisfied.
        5. Custom orders generally cannot be cancelled for change of mind. If extenuating circumstances, a refund will take place and 10% fee applied. 

      We will refund or exchange for a faulty product according to relevant Australian Consumer Guarantees.  If you believe your product has a manufacturing fault, please contact us to discuss. 

      Shipping

      • Standard flat rate $10

      • Express flat rate $20

      • Orders over $150 free